Policies
Shipping & Delivery
Last updated: July 12, 2026
Where we ship, what it costs, and how long it takes.
1. Shipping costs
Standard shipping is $12. Orders over $60 ship free. All shipping is priced in USD and shown at checkout before payment.
2. Delivery estimates
Delivery times shown at checkout are estimates, not guarantees. Actual times vary with destination, carrier and customs. We dispatch from our fulfilment queue and email tracking once your order ships.
3. International orders, customs and duties
For cross-border orders, any import duties, taxes or customs charges are set by the destination country and are the recipient's responsibility. Customs clearance can add time beyond our control.
4. Address accuracy and re-shipping
Please check your delivery address carefully. If a parcel is returned or lost because of an incorrect or incomplete address you provided, any re-shipping cost is the customer's responsibility. If the error is ours, we re-ship at no cost.
5. Lost or delayed parcels
If your tracking stalls or a parcel appears lost, contact support@taupargre.shop and we'll open an investigation with the carrier and make it right.
Questions about this policy? Contact TAURUS (PARSONS GREEN) LIMITED at support@taupargre.shop or +44 7993674671, 8 Richmond Mews, W1D 3DH, United Kingdom.
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